The server can't be found, based on the sign-in address.The server is too busy or unreachable over your current connection.Either the password is incorrect or the sign-in address was entered incorrectly. The user's credentials aren't correct.These errors may occur for one or more of the following reasons: Be aware that after you contact Microsoft technical support for help, you may have to contact the manufacturer of your device to obtain the correct resources for the issue. After you installed the update, the Lync Mobile 2013 client fails. Before you applied the update, the Lync Mobile 2013 client worked as expected. You recently updated the Operating System (OS) software for your device. Try to sign in by using other clients and computers. Verify connectivity to other websites and services over both kinds of connections. Switch between Wi-Fi and carrier data to try to isolate the issue. To do so, click the Office 365 tab, and then click Skype for Business Online DNS Connectivity Test.įor more information, see Troubleshooting Skype for Business Online DNS configuration issues in Microsoft 365. Microsoft 365 Skype for Business Online (formerly Lync Online) administrators can use the Remote Connectivity Analyzer to make sure that the necessary DNS records for Skype for Business Online are configured. In most cases, the domain and user name are not required.Įxpand More Details, and then click Clear My Sign-in Info to remove any cached server names or sign-in addresses. Make sure that the sign-in address and password are entered correctly. You can resolve most sign-in issues in Lync Mobile 2013 by following these steps: The server name or sign-in address is incorrect.Can't connect to the server right now.Please check your account information and try again. When you try to sign in to Lync Mobile 2013, you may receive one of the following error messages:
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